Tag: process-improvement
Should AI skills follow the org chart or the process?
AI skills need both. A skill belongs to a role, which looks after it and may change it, and a step in a written process names it, which settles when it is used. Anthropic groups skills into role bundles. Filed by role alone, people hold tools with no order of work, and filed by process alone, nobody looks after them.
Why your company processes should improve themselves using Claude
Processes that update their own documentation sound impossible until you see the architecture. An LLM compiler reads raw organizational data and writes structured process wikis that compound institutional knowledge automatically. Here is how to build it and what breaks.
AI incident response: Why most incidents are process failures
The most damaging AI incidents stem from process breakdowns, not technical failures. The AI Incident Database reached 1000 incidents by 2025, with GenAI involved in 70% of cases. Building incident response that addresses process causes rather than just technical symptoms is what prevents repeat failure.