Tag: metrics
Revenue per employee is the only number that survives AI
Most operating metrics get noisy or gamed once AI absorbs the task work. Revenue per employee stays hard to fake. When Facebook bought WhatsApp for about 19 billion dollars, the company had 55 people. That ratio, output per head, is the acid test of whether AI bought you a real gain in output.
The dashboard delusion
A dashboard is a decision you have stopped making. Goodhart law corrupts the metric the moment it becomes a target, and watching a number feels like managing it. Name the decision each dashboard should trigger and the one person who owns it, or delete the dashboard.
AI success metrics: the complete guide
Most teams measure AI wrong, tracking model accuracy instead of business outcomes. A Forbes study found 39% of executives cite measuring ROI and business impact as a top challenge. This guide covers the four measurement layers that matter, dashboard design for decisions, and why infrastructure determines what you can measure.