Tag: decision-making
The dashboard delusion
A dashboard is a decision you have stopped making. Goodhart law corrupts the metric the moment it becomes a target, and watching a number feels like managing it. Name the decision each dashboard should trigger and the one person who owns it, or delete the dashboard.
Your AI steering committee needs power, not just opinions
Most AI steering committees fail because they are designed to discuss, not decide. ISO/IEC 42001 requires clear decision-making authority over the AI lifecycle, and IAPP research finds 77% of organizations still building their AI governance. The difference between effective and ineffective committees is not expertise - it is authority.
Agentic AI use cases that actually work
A large share of agentic AI projects face cancellation due to poor problem selection. Companies like Ciena and IBM show where autonomous agents deliver real value. Here are the specific use cases that work and when to skip agents.
AI literacy: what everyone actually needs to know
AI literacy is judgment, not knowledge. The EU AI Act now mandates it for organizations. Here are the 10 essential concepts that enable good AI decisions in business.